At Apna Counsellor, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our platform.
1. Information We Collect
Personal Information: Name, email address, phone number, age, city, class, etc.
Payment Information: We use Razorpay/Stripe to collect and process payments securely. We do not store card or banking information.
Usage Data: We collect information about your usage (pages visited, sessions attended, resources downloaded).
Mentorship Data: Test attempts, mentor sessions, feedback forms.
Authentication Data: When you sign in with Google, we receive basic profile information from your Google account, including your name, email address, and profile picture.
2. How We Use Your Information
To provide personalized mentorship and test services.
To improve our platform based on analytics and feedback.
To send updates, reminders, and newsletters (you can opt-out anytime).
For internal training and service improvement.
To authenticate your identity when you sign in to our platform.
To maintain your user profile and preferences.
3. Data Security
We implement industry-standard encryption, secure payment gateways, and access control to protect your data.
For authentication, we use Supabase, a secure authentication provider that follows industry best practices for data protection.
All data is transmitted over secure HTTPS connections and stored in encrypted databases with restricted access.
4. Sharing of Data
We never sell or share your data with third parties for marketing purposes.
We may share limited data with mentors or technical teams for educational service delivery.
When you use Google Sign-In, we share limited information with Google as necessary to authenticate your account.
5. Your Rights
You can:
- Request a copy of your stored data.
- Request deletion or correction.
- Opt-out of marketing communications.
- Disconnect your Google account from our platform at any time.
6. Children's Privacy
Our services are intended for students aged 13 and above. For younger users, parental consent is required.
7. Changes to Policy
We may update this policy from time to time. You will be notified of major changes via email or on the website.
Contact
Email: apnacounsellor@gmail.com
Phone: +91 9109881906