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Terms & Conditions

Effective Date: June 8, 2025

By accessing or using the Apna Counsellor website and services, you agree to be bound by the following terms and conditions:

1. User Agreement

By registering or using our platform, you confirm that:

  • You are at least 13 years old or have parental permission.
  • The information you provide is accurate and updated.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Service Scope

We offer:

  • Educational mentorship by IIT mentors
  • JEE/NEET/JoSAA test series
  • Webinars, support, and career guidance
  • Paid subscription plans

We reserve the right to modify, suspend, or discontinue any part of the service at any time.

Authentication services, including Google Sign-In, are provided to verify your identity and secure your account.

3. Payments

Payments once made for services (mentorship, test series, etc.) are non-refundable.

Subscriptions may auto-renew (you'll be notified in advance).

All prices are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

We use secure payment processors and do not store your complete payment information on our servers.

4. Code of Conduct

Users must not:

  • Share false information or impersonate someone else.
  • Harass or disrespect mentors or other students.
  • Share paid content outside the platform.
  • Attempt to gain unauthorized access to other user accounts or platform systems.
  • Use the platform for any illegal or unauthorized purpose.

5. Intellectual Property

All content, including mentorship plans, test papers, and materials, are copyrighted by Apna Counsellor. You may not reuse, resell, or distribute them without permission.

The Apna Counsellor name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Apna Counsellor or its affiliates.

6. Limitation of Liability

Apna Counsellor is not liable for academic performance outcomes. We provide tools, not guaranteed results.

We strive to provide accurate information, but we do not warrant that the content will be error-free or uninterrupted.

We are not responsible for any unauthorized access to your account if you fail to safeguard your login credentials.

7. Termination

We reserve the right to ban, suspend, or restrict users who violate these terms.

You may terminate your account at any time by contacting us, but this will not entitle you to any refund for unused portions of paid services.

8. Dispute Resolution

Any legal disputes will be handled under the jurisdiction of Mumbai, Maharashtra courts.

Before pursuing legal action, we encourage users to contact our support team to resolve any issues amicably.

Contact Us

Email: apnacounsellor@gmail.com

Phone: +91 9109881906